Privacy Policy

At Najuka by Sweeta, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from us.

Information We Collect

Personal Information: When you place an order, create an account, or contact us, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through our payment gateway)

Automatically Collected Information: When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing:

• To process and fulfill your orders
• To communicate order confirmations, shipping updates, and delivery information
• To handle returns, exchanges, and refunds

Customer Service:

• To respond to your inquiries and provide customer support
• To address any issues or concerns you may have
• To improve our products and services based on your feedback

Marketing Communications:

• To send promotional emails about new collections, special offers, and sales (only if you’ve opted in)
• To share updates about Najuka by Sweeta
• You can unsubscribe from marketing emails at any time

Website Improvement:

• To analyze website traffic and user behavior
• To enhance user experience and website functionality
• To detect and prevent fraud or security issues

How We Protect Your Information

We implement appropriate security measures to protect your personal information:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure payment gateways for processing transactions
• Limited access to personal data by authorized personnel only
• Regular security audits and updates

While we strive to protect your information, please note that no method of transmission over the internet is 100% secure.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers:

• Shipping and logistics partners for order delivery
• Payment processors for secure transaction handling
• Email service providers for communications
• Website hosting and maintenance providers

These third parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

Legal Requirements: We may disclose your information if required by law, court order, or government regulations, or to protect our rights, property, or safety.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Provide personalized content and recommendations

You can control cookie settings through your browser, but disabling cookies may affect website functionality.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise any of these rights, please contact us at najukasarees@gmail.com or call 9226511319.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: najukasarees@gmail.com
Phone/WhatsApp: 9226511319
Location: Nashik, Maharashtra
Customer Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM

Your privacy matters to us, and we are committed to maintaining the confidentiality and security of your personal information at Najuka by Sweeta.

Last Updated: January 2026