Terms and Conditions
Welcome to Najuka by Sweeta. By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or making a purchase.
1. General Terms
- These Terms and Conditions apply to all users of the Najuka by Sweeta website and customers who purchase our products.
- By using our website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.
- We reserve the right to modify, update, or change these terms at any time without prior notice. Changes will be effective immediately upon posting on our website.
- Continued use of our website after any modifications constitutes acceptance of the updated terms.
2. Use of Website
Permitted Use:
- You may browse our website and purchase products for personal, non-commercial use.
- All content on this website, including images, text, logos, and designs, is the property of Najuka by Sweeta and is protected by copyright laws.
Prohibited Use: You agree not to:
- Use our website for any unlawful purpose or in violation of these terms.
- Reproduce, duplicate, copy, or resell any part of our website without express written permission.
- Use automated systems or software to extract data from our website (web scraping).
- Upload or transmit viruses, malware, or any harmful code.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Interfere with or disrupt the website’s functionality or security.
3. Account Registration
- You may be required to create an account to make purchases or access certain features.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must provide accurate, current, and complete information during registration.
- You agree to notify us immediately of any unauthorized use of your account.
- We reserve the right to suspend or terminate accounts that violate these terms.
4. Product Information
- We strive to display our sarees as accurately as possible, including colors, designs, and descriptions.
- However, we cannot guarantee that your device’s display will accurately reflect the actual colors and appearance of products.
- Slight variations in color, texture, and design may occur due to the handcrafted nature of our sarees and differences in screen settings.
- We reserve the right to modify product descriptions, pricing, and availability without prior notice.
5. Pricing and Payment
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
- We reserve the right to change prices at any time without prior notice.
- Prices applicable at the time of order placement will be honored.
- Payment must be made in full at the time of purchase unless otherwise agreed.
- We accept various payment methods including credit/debit cards, net banking, UPI, and Cash on Delivery (where available).
- All payments are processed through secure third-party payment gateways.
6. Orders and Order Acceptance
- Placing an order constitutes an offer to purchase products from Najuka by Sweeta.
- We reserve the right to accept or reject any order at our sole discretion.
- Order confirmation does not constitute acceptance of your order. Acceptance occurs when we dispatch the product.
- We may refuse or cancel orders if:
- Products are unavailable or out of stock
- Pricing or product information errors occur
- Fraudulent activity is suspected
- Your payment is not authorized or declined
- Your delivery address is non-serviceable
7. Shipping and Delivery
- Shipping and delivery are subject to our Shipping Policy.
- Delivery timelines are estimates and not guaranteed.
- Risk of loss and title for products pass to you upon delivery to the shipping carrier.
- We are not responsible for delays caused by courier services, weather conditions, or circumstances beyond our control.
- You must provide accurate shipping information. We are not liable for non-delivery due to incorrect addresses.
8. Returns, Exchanges, and Refunds
- Returns, exchanges, and refunds are subject to our Cancellations and Refunds Policy.
- Products must be returned in their original condition with tags and packaging intact.
- We reserve the right to reject returns that do not meet our policy requirements.
- Refunds will be processed only after inspection and approval of returned products.
9. Intellectual Property Rights
- All content on the Najuka by Sweeta website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the exclusive property of Najuka by Sweeta.
- This content is protected by Indian and international copyright, trademark, and intellectual property laws.
- You may not reproduce, distribute, modify, or create derivative works without our express written consent.
- Unauthorized use of our intellectual property may result in legal action.
10. User-Generated Content
- You may be able to submit reviews, comments, photos, or other content on our website or social media platforms.
- By submitting content, you grant Najuka by Sweeta a non-exclusive, royalty-free, perpetual license to use, display, modify, and distribute such content for promotional and marketing purposes.
- You represent that any content you submit is original, accurate, and does not violate any third-party rights.
- We reserve the right to remove any content that is inappropriate, offensive, or violates these terms.
11. Privacy and Data Protection
- Your use of our website is also governed by our Privacy Policy.
- We collect, store, and process your personal information in accordance with applicable data protection laws.
- By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
12. Limitation of Liability
To the fullest extent permitted by law:
- Najuka by Sweeta shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products.
- Our total liability for any claim related to our products or services shall not exceed the amount you paid for the specific product in question.
- We are not liable for any losses or damages resulting from:
- Delays or failures in delivery
- Product color variations due to screen settings
- Unavailability of products
- Unauthorized access to your account
- Website downtime or technical issues
13. Indemnification
You agree to indemnify and hold harmless Najuka by Sweeta, its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your violation of these Terms and Conditions
- Your misuse of our website or products
- Your violation of any third-party rights
- Any fraudulent or illegal activity
14. Force Majeure
We shall not be held liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters (floods, earthquakes, pandemics)
- War, terrorism, or civil unrest
- Government restrictions or regulations
- Strikes or labor disputes
- Technical failures or internet disruptions
15. Dispute Resolution
- Any disputes arising from these Terms and Conditions or your use of our website shall be resolved through good faith negotiations.
- If disputes cannot be resolved amicably, they shall be subject to the exclusive jurisdiction of the courts in Nashik, Maharashtra, India.
- These Terms and Conditions are governed by the laws of India.
16. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
17. Waiver
Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
18. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Shipping Policy, and Cancellations and Refunds Policy, constitute the entire agreement between you and Najuka by Sweeta regarding your use of our website and purchase of products.
19. Contact Information
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:
Email: najukasarees@gmail.com
Phone/WhatsApp: 9226511319
Location: Nashik, Maharashtra
Customer Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM
20. Acceptance of Terms
By using our website, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing Najuka by Sweeta. We appreciate your trust and look forward to serving you with our exquisite collection of sarees.
Last Updated: January 2026
